Shipping Policy

LOCAL SHIPPING

Pos Laju
We charge a flat rate for Pos Laju for all orders below RM100:

Peninsular Malaysia (RM7) / Sabah & Sarawak (RM10)

Free shipping option will be visible once an order reaches the value of RM100 and above.

Pos Laju parcels will be posted on the same working day, if payment is received before 1pm. Please note, we do not ship parcels on Saturdays, Sundays, or public holidays. Should there be a delay in shipping the parcel, the buyer will be notified. Assuming no delays, you can receive your parcel the next working day (for Peninsular Malaysia), and at most 2 days to Sabah / Sarawak.

You will receive an email confirmation of the tracking number once an order has been completed. Kindly check your spam / junk folder of your email if you do not receive the “Order Complete” email. We strongly advise buyers to track their parcels via the Pos Laju website, if they do not receive their parcel within 3 days. Due to delays in updates in the system, the tracking number will only be traceable after 8pm on the day the parcel was shipped.

Jedtec Solutions is not responsible for any damage or loss of parcels once shipped. In the unlikely event that the parcel is lost / damaged, please contact the Pos Laju help center at 1300-300-300 to make a report and for further assistance.

Free Shipping
The free shipping option becomes available to all Malaysian orders valued at RM100 and above. We ship these parcels via Pos Laju.

We do not ship anywhere out of Malaysia.